Privacy Policy

Primeflow Digital Sdn. Bhd. ("Primeflow", "we", "us") respects your privacy. This policy describes the personal information we handle when you use our website or contact us, and the choices you have. It is written to align with Malaysia's Personal Data Protection Act 2010.

Information we collect

We only collect what we need. That typically means:

• Details you submit through our contact form — your name, email, optional phone number and the project information you choose to share.
• Basic technical data such as your browser type and pages visited, gathered through analytics to help us improve the site.

How we use it

We use your information to respond to enquiries, prepare proposals, deliver services you engage us for, and keep our website working well. We do not sell your data, and we do not use it for unrelated marketing without your consent.

Legal basis and retention

We process enquiry data on the basis of taking steps to enter into a working relationship at your request. We keep enquiry records only as long as needed for that purpose or to meet legal obligations, then delete them.

Sharing

We share personal data only with trusted service providers who help us operate — for example, hosting or analytics partners — and only to the extent they need it. They are bound to protect your data.

Security

We apply reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access. No method of transmission is perfectly secure, but we take this seriously.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent where we rely on it. To do any of these, email [email protected].

Contact

Questions about this policy can be sent to [email protected] or by post to Level 12, Shaftsbury Square, Persiaran Multimedia, Cyberjaya, 63000 Selangor, Malaysia.